Request account deletion

How to request deletion

1. Email rminc0102@gmail.com from the address associated with your Nebula Drive account. Use the subject “Nebula Drive account deletion request.”
2. Tell us the email address of the account to delete. Do not send your password or private files.
3. We will reply with any steps needed to verify that you own the account, then process the request and confirm the outcome.

Email a deletion request

If you cannot email from the account address, or you are a parent or guardian requesting deletion of a child’s account, write to the same address and explain the situation. We will provide an alternative way to verify the request.

What is deleted

After verification, deletion removes the Nebula Drive account and its stored files and folders, upload records, sharing links and permissions, app notifications, active sessions, and push-device registrations. Anyone with a link to the deleted content will lose access.

What may be retained

Limited records may be retained where required for legal, security, or dispute-resolution purposes. We will explain any such retention when we respond to your request. The usual 30-day Trash period applies to individual file deletion, not to a verified request to delete the whole account and its associated data.

See our Privacy Policy for more about data handling.